However, this post will not be related to Sugar 7. Yesterday I watched "A Bug's Life" with my kids. A scene at the beginning of the movie really blew my mind. I realized this was the perfect illustration of why I left Salesforce for SugarCRM 3 years ago.
Here is the scene (Copyright Pixar Animation Studios):
See on YouTube
Flik: This is my new idea for harvesting grain. No more picking individual kernels. You cut down the entire stalk!
Princess Atta: We don't have time for this.
Flik: Exactly! We never have time to collect food for ourselves. We spend all summer harvesting for the offering. But my invention will speed up production.
[...]
Chief Ant #1: Listen! The princess doesn't have time for this! You wanna help fill this thing? Get rid of that machine, get back in line and pick grain like everybody else!
Chief Ant #2: Like everybody else!
Princess Atta: Please, Flik. Just go.
Flik: I'm sorry, I was really just trying to help.
Chief Ant #2: Harvester. Why, we harvested the same way ever since I was a pupa.
This is so representative of my previous position at Salesforce. No room for innovation, for the individual's thought. Each employee was like an ant dedicated to a specific task, and do not dare trying to go beyond your responsibilities, you would be blame for this.
Joining SugarCRM was definitely a career booster: I am doing pre-Sales for the Emea region, CRM evangelisation, public presentations, developer trainings and now I am helping writing parts of the product! Working with Sugar 7 is such a trill. Based on my 7 years experience in the CRM industry, this is the best CRM solution in terms of configuration, enhancement, coding and integration, you will never get bored or blocked by any limit. But this is another story.
I wish all of you a Merry Christmas!
Take care.
